Set Up Your Name

Do you want your patients to remember your name? Move-Rx can help them remember more than that if you set up your clinic but the most basic configuration you can do with Move-Rx is to set up your name.

When you first subscribe to Move-Rx the upper left corner of the screen looks like this:

If you click that link or the “Manage my account” link over on the right hand corner, you’ll be taken to  the Personal Information tab.  It is here that you enter your name and make sure that it is displayed the way you want it to be.  The fields are self-explanatory: title, first name, last name and credentials.  The title and credentials fields can only be changed by practicing clinicians*.

Below the credentials field is a place where your name will appear as it will appear throughout the system including patient handouts, emails and web pages.  This is handy for checking to see if what you have entered looks okay for patients.  To put a comma before your credentials, put a comma after your last name.

Play with it and make sure it is displaying your name the way you ant patients to see it.  When you are satisfied with it, click the Save Changes button and you are done setting up your name.

If you also set up a clinic (and you should!), the upper right corner will not display your name but it will still appear on all patient-directed materials.


*If you have a student account and would like to change your credential, you will need to convert your account to a paid subscription.  You can do that easily by clicking the “Manage my account” link and then the Subscription tab.  Follow the instructions there to convert your account.  All of your saved protocols and custom descriptions/titles will stay with your account.

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Delivery Options

Move-Rx gives you a whole pile of ways to deliver programs to patients:

  • The traditional “Dead Tree” method: you print a page of exercises and hand it to the patient;
  • Email: you send the patient an email that comes with a PDF version of the handout, a PDF version of a daily log, and information about logging in to their personalized web page;
  • The Personalized web page: a page that is just for your client with all of the information that is on the handouts plus links to the handout itself and a daily log.  The web page also has the video demonstrating their exercises.

Each of these delivery options comes with your branding and contact information.  There are several advantages to sending all the information via email:

  1. Patients can’t lose the handouts on their way home;
  2. You don’t have to spend money on printer supplies, paper, etc. for something that the patient is going to lose anyway;
  3. If the patient still manages to lose the program (they delete the email or something), you can easily resend it.

No matter which way you choose to deliver programs to your patients, you can pre-set that method and pretty much forget about it – select the patient, set up the program, click the Send/Print/Email button and Move-Rx will do the rest according to your preferences. Of course, all of the delivery methods can be changed for each prescription, too.

Set Up Your Preferences
To select your preferences, click the “Manage my account” link in the upper right corner, then click on the Preferences tab.  There are two areas where delivery preferences are set: Display and Print, and Email.

In the Display and Print section, you can select what kind of image you want to include for each exercise (see more about print options in Understanding Print Options), the number of exercises per page, and which documents you want to generate.  There isn’t any real reason why you would not want to generate all the documents all the time since you can decide what to print for each prescription and there isn’t any real speed penalty.

The Email section has two options: email the patient and email yourself.  If you don’t email the patient, you can’t email yourself since it really is a CC – not a separate email.  If you want to be sure that the email went out, set the CC option on (checked).

Set Up Your Branding
Each delivery method includes your “branding”.  Your clinic logo, location, phone numbers, website, email address – all that stuff that makes you easy for your patients (and their friends) to find.  Move-Rx promotes you and your brand every time you send out a prescription or program.  Make sure you make the most of that by setting up your clinic and your information.  It only takes a minute.  If you need help setting up your clinic see Setting Up a Clinic, and No Logo? – Use a Photo.  If your clinic was already set up by someone else, see Affilliate With an Existing Clinic.  If you more reasons why you should set up a clinic see “Clinics” For All!

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Learning What You Like

As you use Move-Rx, it starts to learn what exercises you prescribe most often.  For example, if you prescribe “Internal Rotation Stretch Supine (90/90)” from the shoulder body part group, the next time you select Shoulder, that exercise will be at the top of the list.  This automatic “favorites list” can contain as many as 20 exercises in each of the body part/categories.

By default, this learning system is turned on and will operate in the background without you noticing.  You should start finding the exercises you use most often to be in the first set shown.  You can turn this behavior off (click the “Manage my account” link in the upper right corner, then the Preferences tab) by unchecking the “Learn exercise preferences” box in the Advanced Features section of Preferences.  You can also clear or reset all of your saves favorites.

If you want to pre-load your favorites list, go to the Exercise Management tab.  You can search or browse for exercises and click the “Always First” button to put an exercise at the top of the list.  Remember that you only get 20 favorites per body part, or one page full in the Prescription Builder.

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Login IDs

New Login IDs have to be unique to the system to be accepted.  In other words, there can’t be two “jimsmith” IDs.  Also, they have to be at least four characters long and only have letters, numbers, and the underscore (_), dash (-) and “at sign” (@).

When you enter a login ID for a new patient, the system will look to see if the ID you have entered is available.  If it is, you can use it.  If it isn’t you will get an error message and have to try again.  While this seems at first glance to be limiting, there are some strategies that you can use to be very likely to find an acceptable login ID for a patient.

First, if the patient is going to log in when they don’t have access to their email, the ID needs to be fairly memorable.  You can use their name, some part of their name or some piece of information like a house address or birthday in combination to make an easy to remember login ID.  Some examples for Jim Smith might be

jsmith (not likely to be available)
jims (not likely to be available)
jims1324 (name + house number (very likely to be available))

Or, you can add some kind of suffix that they will be able to remember but is unlikely to be used anywhere else.  For example, our fictional Anytown Rehabilitation could use the patient’s name in combination with “AR”:

jmsar (the patient’s initials + “ar”)

The added initials (or “salt” as it is know in the security world) should come last so that sorting and finding patients via login ID is still possible.  If they all begin with “AR” then searching for “jsmith” will return nothing.

An almost guaranteed unique name is the patient’s email address.  “Almost” because members of the same family might have the same address. It is easy for the patient to remember, too, but it is also known by a lot of other people so some security is forfeit for the ease of remembering.

With login ID’s of four characters, there are more than one million possible combinations.  With 6 characters, there are almost 2 billion.  It should be pretty easy to find a way to create unique and memorable IDs.

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Links In Descriptions

If you want to include a link in a description of an exercise or a “special instruction”, you can using standard HTML codes.  Links will show up to patients as normal hyperlinks in the descriptions on web pages and in PDF documents.  In the description editor, the link will appear as raw (unrendered) HTML code.

To create a link:

Open the exercise editor for the exercise or special instruction that you want the link to appear in. Enter HTML markup for a link like you would for any web page.  For more information on how to do this see  The form of the link should be:

<a href=”” target=”_blank”></a>

Be sure to include the “target” attribute so that the patient doesn’t browse away from their exercise page.  You can use display text other than the link itself but the link will be unusable in printed form.

Other HTML code might also work within descriptions (like formatting mark up) but they are untested.  If you do include additional HTML code in descriptions we cannot guarantee what will happen when Move -Rx tries to render PDF  documents and web pages.

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So many passwords to remember… It’s a chore but a necessary one to keep your account secure.  We have built Move-Rx with a an eye towards keeping your password safe.  This means that we don’t ever store or display your password “in the clear” – in a readable form – ever.  Not in email, not on our servers, anywhere.  We hash your password in your browser to transmit it to the server then save that hash in our database.  You can safely use “High value” passwords for Move-Rx.  As for remembering your passwords, I use a free piece of software called PasswordSafe that you can get here.  It is easy to use and secure and comes from a bunch of security nerds so it can be very secure.

General Rules
Passwords for Move-Rx must be at least 6 characters long.  There is no limit on the characters that can be used.  They are case sensitive.  Passwords are encrypted before transmission and are never stored in the clear so “high value” passwords are relatively safe when used with Move-Rx.

We will never ask you for your password and we cannot tell you what your password is.  If you forget your password, please use the password recovery function that is available at the login screen.  Your password will be reset to a temporary password and that password will be sent to your primary email address (the one you used to subscribe).  It is recommended that as soon as you receive your temporary password you change it to something else.

If you try to log in to Move-Rx and fail to enter the correct password more than three times, your IP address will be locked out for approximately one hour.  This is done to protect Move-Rx and our data.  Once the hour has passed, request that your password be reset so you don’t get locked out again.

Resetting Your Password
If you forget your password, go to and enter your login ID.  Click the “Forgotten your password?” link and follow the instructions.  Your password will be reset to a temporary password and it will be sent to you via your primary email address.  Once you get the email, log into Move-Rx using the new password and immediately change your password to something else.

Changing Your Password
You can change your password by clicking the “Manage my account” link in the top right corner of any Move-Rx page.  The Personal Information tab will be open.  Enter your new password in the Password box and then verify it by re-entering it in the verify password box.  Then click the Save button to save your new password.

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Understanding Print Options

You have three print options when you are ready to save a prescription: the image type, the number of exercises printed on a page, and what you actually want to print.  All of these options can be set in preferences so you never have to worry about them unless you want to do something out of the ordinary.

Under the Print & Email tab in the Prescription Builder you find the print options:Line Drawing or Photo or Both?
The first line is asking you what kind of image you want to use on the printed pages.  This selection is also carried over to the patient’s custom web page.  You can select either line drawings or photos or you can have each exercise follow the image you select in the Program Builder.  If you want to always distribute photos, select Photos, and make sure that Use selected is not checked.  All of the printed pages and the patient’s web page will use photos for the exercise illustration.

Alternatively, (and what probably makes the most sense) is to select the one that you want to use most of the time and make so that you can change one or two here and there by checking the Use selected box.  So if the program looks like this:

Then the patient handout will look like this:

Exercises Per Page
The next option is the number of exercises per printed page.  The actual number of exercises printed on a page is really dependent on the length of the descriptions for the exercises themselves.  If you have really long descriptions, the exercise will require more space so fewer exercises will fit on a page.  If the descriptions are of average length, then the number yo pick will be the number you get on a page.

What to Print?
The last options have to do with what documents you want to generate.  Select the documents that you want to generate at that moment.  You can always generate them at another time in the Patient Management area.  Selecting all three doesn’t take significantly more time than not printing any of them (we’re talking the difference of .5 seconds) so it is probably best to leave these all checked so you have the option to print any or all of them.

Again, all of these options can be pre-set so that you never have to open the Print & Email tab at all.  Set them and forget them.  They are there to give you flexibility for special cases or patients.  See more on print options under the Help tab.  Look for Print & Email under Prescription Builder, and for printing after the fact, look in Patient Management, Existing Patients.

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Generic Programs: Part 3, Using Patients

The last time we talked about using saved programs or protocols as a way to generate generic programs.  There is another, potentially faster to do this using patient records.  Here’s how:

First, set up a “patient” by entering the name of the generic program where you would put the patient’s last name.  (Note that there is a limit of 50 characters for this field.)  If you have a system in place where generic programs have a short ID, you could enter that in the Chart Number field to give you something to search for later.

In the example above, the title for the program is “Generic Program” (creative, huh?) and I’ve also given it an ID of “GP0001” so that I can search using this ID.

Next, prepare the program like you would with any patient.  This program is going to be left or right specific – so you may want to do one for the left and one for the right if there and unidirectional exercises included.  When you are done selecting exercises, click the Save/Print/Email button.  The system might complain if you have asked to send an email (there is not email address to send it to) but you can ignore than and click Continue.

Now, when you want to give a patient a generic handout, you click on the Find a Patient button and search for your program name or chart number if you included one of those.  When you see the program in the list, click on it and then click OK when it asks if you want to load the prior program.

Now, click the Save/Print/Email button and then print the program.

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Generic Programs: Part 2, Using Protocols

Last time we looked at printing a stack of generic programs so you have them available to hand out to patients.  This is the old way of doing things and doesn’t leverage much of the power of Move-Rx.  There is another way to create generic programs which is a little greener (no pre-printing means no wasted paper, storage space, etc.)  By saving your generic programs as protocols, you can print them out when you need them very quickly.

First, you need to build your program.  If there are exercises that are unidirectional you don’t need to worry which side you choose – you will be asked for the correct side when you call it up.  Once you have all the exercises that you want in the selection box click the Save to Library button.

The Save Program to Library dialog will come up where you can fill out the particulars for this program.  The title, body part and category are all required.  You could set up a category called “Generic Programs” or something more specific like “Stretching” or “Strengthening”.  If you want others in your clinic to be able to access this program, make sure the Share with clinic check box on the bottom is checked.

Now, when you want to give a patient one of these handouts, go to the prescription builder and under the Program section, select the appropriate body part and the category and the program will be listed in the box below.  Click the program and it will ask you if you want it for the right or left side (only if you have a unidirectional exercise in the program).

Now, click the Save/Print/Email button and your handout will be generated.  Print it and you are done.  This method allows you (and everyone else in your clinic) to print a program without having to find the exercises one at a time each time you need it.  Build a library of handouts ahead of time or as you build them for patients and don’t print out a bunch of paper in advance.

Next, an even faster way to generate a generic handout without printing it ahead of time.

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Generic Programs: Part 1, Pre-Printing A Stack of Handouts

If you are used to having generic or non-patient-specific handouts available for common conditions you can set them up in Move-Rx for quick retrieval in a couple of different ways.  Today we will talk about how to do this the very traditional way.  The next couple of posts will explore some different ways to do the same thing.

If you want to have a stack of generic or commonly used programs available for a quick handout, you just put together your program without any patient information and click the Save/Print/Email button.  The system will tell you that you can’t save the patient (there is no patient) and, depending on your settings, it may also complain that it can’t send an email because there is no email address.  Just click the Continue button.

Your handout will be generated and you will have a chance to save it by clicking the Save button next to Patient Handout.  The handout will be downloaded to your computer. Where it gets downloaded to is dependent on how you have your browser set up.  You then have a generic handout in PDF form that you can print a batch of or save in a directory for future printing.  You probably will want to change the file name to something more descriptive (the default file name is the date it was generated) so you can find it later.  Now you have readily available first-generation and fully branded handouts for your patients.

Next time: saving generic programs as protocols.

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